Why is my billing address asked for I thought these products were digital?

  The billing address is to confirm your information is correct and aligned with your payment information its to protect you as the consumer and our company from fraudulent purchases

What is your return and exchange policy?

All Sales are final due to the nature of our products

When and how do I receive my orders?

  You will receive your item(s) automatically in the email you provided at checkout please allow up to 10 minutes, if for any reason you did not receive your item please contact us at info@thebosspersona.com with your confirmation email and or check your spam folder 

Your website rejected my payment, but I was still charged. Will I receive my payment back and what does this mean?

  Our servers at The Boss Persona are incredibly secure and will reject any transaction detected as potentially fraudulent. Your billing address must match the credit card account's billing address. Additionally, your payment may be refused if you input the card number, address, or zip code incorrectly multiple times. This is done to safeguard our business and your identity. If you have not received an email confirmation from The Boss Persona confirming your order, it has not been processed. All pending transactions will be removed from your account between 3 to 10 business days, depending on your financial institution.

What are your Hours of operation?

Welcome, Boss Bae! Have a question that you can't find an answer to on the site or are having difficulty with your order? Send an email to us!

Our staff email address for digital products by The Boss Persona is info@thebosspersona.com 

To receive a response, please allow up to 24 hours We are available 7 days a week. ❤️❤️❤️